Effective Date: 10th July 2025

1. Introduction

This Privacy Policy outlines how Koifluence LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website koifluence.com. We are committed to ensuring that your privacy is protected, and this policy explains our practices regarding your personal data.

2. Information we collect

We collect the following types of information when you visit our website:

• Server Logs: Our hosting provider, Statichost.eu, is a privacy-first service that does not collect or store any personal data related to website visits in server logs, including IP addresses, date and time of request, requested URL, User-Agent string, or Referrer. IP addresses exist only temporarily in server memory for the purpose of serving content and are not logged.

• Website Analytics (Matomo): We use a self-hosted instance of Matomo for website analytics. We do not use cookies for tracking; all IP addresses are anonymised before being stored; data is stored on our own servers.

• Website Statistics (Counter.dev): We use Counter.dev for simple, privacy-friendly statistics (no cookies, no personally identifying information collected).

• Optional Cookies: With your explicit consent, we may store cookies for language preferences and scroll position. The site is fully functional without consent.

3. Handling of information from inquiries

When you contact us via email or the contact form, we may collect your email address, name (optional), and inquiry content. This information is securely transmitted to our processing environment and stored in Zoho Mail (EU data servers). It is used only to respond to your inquiry and will not be used for any other purpose.

4. Legal basis for processing

• Legitimate interests: Ensuring website security and understanding anonymised usage trends.
• Performance of a contract: Responding to inquiries that lead to a service agreement.
• Consent: Submission of personal information through the contact form.

5. Data retention

Information from inquiries is retained for the period necessary to respond, then deleted. Anonymised analytics data is retained for statistical purposes as long as relevant.

6. Your rights

Depending on your jurisdiction, you may have the right to access, rectify, erase, restrict, port, or object to the processing of your personal data. Contact us to exercise these rights.

7. Data sharing and transfers

We do not share your data with third parties except as required by law. All personal data processing occurs exclusively within the European Union.

8. Data security

We take appropriate security measures to protect against unauthorised access, alteration, or destruction of personal data.

9. Changes to this policy

We may update this Privacy Policy from time to time and will post the new version on this page.

10. Contact us

Email: